Terms & Conditions
Welcome to the EzeeGo site and application, thank you for using and accessing the EzeeGo service, site and/ or application. The terms and conditions listed on this page (“Terms and Conditions”) manage Your access to the site https://EzeeGo.app, EzeeGo application and other applications developed by Us (“Application”) and usage of all the features in it (“Features”) by PT Mitra Jurni Digital (“EzeeGo” “We", “Our” or “Us”).
By accessing Application, You represent that You have read, understood and agreed to be bound by these Terms and Conditions. If You do not agree to these Terms and Conditions, You are not permitted to access Application or use Features. These Terms and Conditions may be considered as a master agreement which is a reference to set other Terms and Conditions including but not limited to Privacy Policies or Partner Terms and Conditions, and by binding to these Terms and Conditions, You are subject to the derivatives of these Terms and Conditions. The invalidation of other Terms and Conditions shall not cause these Terms and Conditions to become illegal, invalid, and/ or not applicable. By downloading Application via Android or iOS You also agree with the Terms and Conditions set by Android or iOS.
By agreeing to this Terms and Conditions, You are deemed competent according to Indonesian law and applicable jurisdiction law. If You are 18 years old or less than 18 years old, You may access Application and/ or use Features accompanied by someone who is deemed capable of carrying out legal actions. If You act as an employee, agent, or proxy and act for and on behalf of other individuals, organizations, business entities, legal entities, or other agencies, You hereby represent and warrant that You are an authorized party to represent that party, in which these Terms and Conditions shall bind the party You represent. If You are not capable (including but not limited to persons who are immature, those who are under the guardship, or unauthorized representatives), then You are fully responsible for everything You do in Application, including but not limited to activities that You do with other parties who use Application.
1.1. Activity means activities in the tourism sector chosen by the User and provided by Partners and marketed through the Travel Information Page.
1.2. You mean Users and Partners collectively.
1.3. Partner means a person or legal entity that provides services in relation to tourism activity in the broadest sense that markets Services in Application.
1.4. Travel Information Pagemeans a page on the Application as a place where the Partner list tourism-related information and markets Services or Activities that shall be provided to Users.
1.5. Business Day means a day, other than Saturday, Sunday, official national holidays, and other days determined by the government as holidays, when the Bank operates commercially.
1.6. Applicable Law means any national, local provincial, municipal or other law, agency regulations, judgement, constitutions, decisions, rules, binding government policies, and statutes in a jurisdiction that applies to You and EzeeGo.
1.7. Confidential Information means all information communicated between parties in these Terms and Conditions.
1.8. Services mean services in the tourism sector in the broadest sense provided by Partners and marketed in the Travel Information Page.
1.9. Users mean people who use or buy Services from Partners through this application.
1.10. Services or Activities Order means ordering Services or Activities by Users to Partners made through Applications.
1.11. Resolution Center means a feature in Application that serves as a reporting medium that can be used by Users and Partners to resolve disputes arising between Users and Partners related to Services and Activities.
2.1. EzeeGo is a limited liability company that creates, manages, and develops Application that refer to the https://EzeeGo.app site and other applications developed by EzeeGo that function as a platform which help Users to plan and manage trips and also connects Partners as Service or Activity providers in the tourism sector with Users so that Users may choose and customize Services or Activities in easier way.
2.2. In this matter, EzeeGo connects Partner and User through the Application, so all transactions and losses arising from transactions and operations are the responsibility of the Partner and User themselves.
3.1. To be able to access and use the features available in Application optimally, You must register Yourself on the system contained in Application by creating an account ("Account").
3.2. You hereby represent that You are a capable person and are able to enter into a legitimate agreement according to laws.
3.3. You are required to fill in personal data completely and truthfully on the Account page, and We are not responsible for the consequences that occur if there is information that is incorrect, inaccurate, or misleading about the personal data that You put on the Account which causes loss to third parties.
3.4. In the event that Your Account is already registered in Application, You cannot register the following Account using the same personal data as Your registered Account.
3.5. You may make changes to any information or data on Your Account at any time while still subject to the terms and procedures set by EzeeGo.
3.6. You are prohibited from transferring and/ or selling Your registered Account to other parties without Our consent.
3.7. We with Our own authority may suspend Your Account and/ or delete Your Account which will result in You are being unable to access Your account temporarily or permanently for alleged violations of Terms and Conditions and/ or Applicable Law without prior notice or information to You. After We suspend an Account and / or delete an Account, We shall notify You of such matter via e-mail along with the reasons for the suspension and/ or deletion of the Account.
3.8. You are responsible for the security of the Account including Your use of e-mail and password as well as verification codes generated and sent by Our system or the third party system that We appoint. Therefore, You hereby represent that We are not responsible for any losses or issues arising from the misuse of Your account caused by Your negligence or mistakes. If there is an indication of abuse of Your account, We may only help You to check, suspend, or terminate Your access to the account after You notify Us about it through Our contact Features on Application or other means of communication that We provide from time to time.
4. Selection of Tourist Places and Arrangement of Travel Plans
4.1. In the Application, Users may choose tourist attractions and arrange travel plans according to User preferences, including but not limited to the type of Activity; time and duration of the visit; prices of tourist attractions, Activities and Services; tourist attractions to be visited; Services to be used; estimated total price based on selected tourist attractions, Activities and Services; means of transportation to get to the tourist attractions; and other information related to tourist attractions, Activities, Services, and travel plans chosen by the User. As an additional service to Users, Users also may request customization of travel plans based activities or services offered by Partner.
4.2. To provide easiness for users, We also provide Features for Users so that Users can invite other Users who have registered on the application to join the travel plans arranged by such User.
4.3. Based on Your preferences in the Application and Features, We may provide recommendations or display similar travel information to give You more option. You understand that the recommendation is the result of an analysis based on the preferences You choose and shall not be considered a recommendation that comes from a professional and We are not a travel agent in charge of preparing Your travel plans. Therefore, You are fully responsible for the selection of places and preparation of travel plans that You make through the Application and Features.
5. Services or Activities Order
5.1. The User is obliged to make the Services or Activities Order to the Partner through the Travel Information Page in the Application, where the Partner and User are able to communicate directly through the Features provided by EzeeGo. The communication Features contained in Applications are prohibited from being used as:
- a means for the Partner to persuade, order, or ask the User not to place a Service or Activities Order through Application;
- a medium for Users and Partners to communicate not for the purpose of ordering Services or Activities; and
- media for Users and Partners to communicate that contain SARA (Ethnic, Religion, Race and Intergroup), defame, contain discriminatory part against certain parties, vulgar, threatening, containing pornography, crime plans, or other content that violates norms and Applicable Laws.
5.2. If You carry out the prohibition as referred to in Article 4.1 of these Terms and Conditions, then Your access to Application may be terminated without prior notice and We are not responsible for all losses incurred by You from the termination of access to Application.
5.3. Apart from the Activities or Services displayed on the Travel Information Page, Users may also make customizations, such as making additions, subtractions, or changes to the Activities or Services that have been arranged by Partners. On such customization, the User may submit a request to obtain a letter of offer from the Partner submitted through the Application. To maximize the convenience for Users to make customizations, Users may contact Us through Our contact features on the application or other communication facilities that We provide from time to time.
5.4. We have curated the Partners to the best of Our ability, but We cannot ensure that every Service and Activity provided by the Partner will always be in accordance with the wishes of the User, therefore You hereby release EzeeGo from the loss that the User may receive from using such Service and selection of Activities.
5.5. Users need to know, that each Partner may have their respective policies in providing Services and Activities that are marketed by Partners through the Travel Information Page. By choosing to order the Services offered by a Partner, You are also subject to the policies determined by the Partner and You are bound in a sale and purchase agreement between You and the Partner where the Partner is obliged to provide the Services and Activities ordered by the User, while the User is obliged to perform payment for Services and Activities in accordance with the specified time to the Partner. Therefore, We recommend that You learn and understand the policies of each Partner You choose before You make a purchase transaction. The decision to order the Services and Activities provided by the Partner is fully at Your own risk so You hereby release Us from the responsibility and indemnity arising from the additional policies of each Partner.
5.6. Partners with a reasonable reason may refuse Ordering Services or Activities. However, the Partner must notify such matter to the User before making payment.
5.7. As You know, You understand that both Services or Activities Order are the sole responsibility of the Partner and User. By ordering a Service or Activity, You are deemed to have read, examined, and agreed to the information and policies provided by the Partner to the User. You hereby agree to release Us from any liability, indemnity, loss of profit or any costs arising from negligence or errors in the ordering of services or Activities, cancellation or delay in providing Services or Activities from the Partner to You.
5.8. Unless otherwise specified in these Terms and Conditions, You may use the Resolution Center to resolve disputes between Users and Partners arising out which in connection with the Services or Activities.
6. Service or Activity Fees and Payment Mechanism
6.1. After the User has finished making a Service or Activity Order, the User is required to make payments for the costs of the Services or Activities including shipping costs or other additional costs (if any). Services or Activities that have been ordered cannot be guaranteed by Us if the User has not made payment in full.
6.2. We cannot guarantee that the User will not be charged any additional fees outside the Service or Activity fee that can be charged to the User based on such User's decision. These additional costs include the cost of renting a locker, the cost of renting goods that are the User's choice (not required to support the provision of Services or carrying out Activities), as well as other costs that are optional. Therefore, We encourage Users to look for information related to this and communicate directly with Partners through the Features that We provide in the Application.
6.3. Payment for the Service or Activity fees that have been ordered by the User must be performed by the User no later than 2x24 hours after the User has finished making a Service or Activity Order on the Application or on any other times at the discretion of the partner and the user is also advised to check the availability of Services or Activities regularly on the application.
6.4. We provide Users with options of payment methods, either via bank transfer to the account specified by EzeeGo, via a virtual account, digital wallet, or other payment methods provided by EzeeGo.
6.5. Before making a payment, We recommend that You double check the nominal costs of the Services or Activities You have ordered. In the event of a payment error, either because the nominal is paid less or exceeds the actual cost of the Service or Activity, You need to inform Us about it through Our contact feature on Application or other means of communication that We provide from time to time. The shortage of payment for the Services or Activity fee must be fulfilled by the User before the Service or Activity is provided to the Users.
6.6. You need to understand that in order to support the payment mechanism, We may use third party services. Therefore, We only forward payments that You make.
7. Cancellation of Service or Activity Order and Fee Refund Policy
7.1. The Partner is responsible for providing Services or Activities to Users, including ensuring that the results of the Services or Activities provided are in accordance with the information listed on the Travel Information Page.
7.2. If there is a discrepancy in the specifications of the Service or Activity received by the User with the information that has been listed on the Travel Information Page, then it can be reported to Us through the features We provide and disputes between the User and Partner can be resolved through the Resolution Center.
7.3. Cancellations of Services or Activities Order can be made by Users or Partners. If the cancellation is made by the User, then the User must submit a notification of the cancellation of the Service or Activity Booking to Our team through Our contact feature on the Application or the communication facilities We provide from time to time.
7.4. Cancellations of Services or Activities Order by Users can be done no later than 3 (three) days before the scheduled performance. If the cancellation of an order for a Service or Activity is done less than the specified time, the User accepts the consequence that the user shall not receive a refund from Us.
7.5. If the User cancels a Service or Activity Order no later than 3 (three) days prior to the performance schedule, the User will get a refund of the maximum Service or Activity fee of 60% (sixty percent) of the total cost of the Service or Activity that has been paid by the User or in accordance with Service or Activity policies determined by the Partner, whichever is lower. Service or Activity fee refunds shall be made via bank transfer or other means that We determine from time to time, no later than 7 (seven) days after We obtain confirmation of the cancellation of Service or Activity Orders from Users.
7.6. If cancellation of a Service or Activity Order is made by a Partner for any reason except due to Force Majeure, the Service or Activity fee paid by the User shall be fully refunded. Service or Activity fee refunds shall be made via bank transfer or other means that We have determined from time to time, no later than 7 (seven) days after We obtain confirmation of the cancellation of Service or Activity Orders from Partners.
7.7. For the avoidance of doubt, the Force Majeure referred to in these Terms and Conditions is a dilation or non-performance of the Partner's obligations which cannot be considered as negligence or cannot be sued if the delay or non-performance of the obligation is caused by an event outside the Partner's ability including but not limited to natural disasters including: floods, tsunamis, earthquakes, landslides, storms, fires, bad weather; the actions of public enemies; war; rebellion; sabotage; terrorism; blockade; riots or disturbance; attack; work prohibition; and other industrial or labor disruptions; or the existence of government regulations in the monetary sector or other regulations, all of which significantly have a direct impact on the performance of the Services or Activities referred to in these Terms and Conditions.
8. Ratings and Reviews
8.1. After the process of providing Services or Activities is completed, the User must provide confirmation that the Service or Activity has been completed through the Features of the Application. If the User does not provide confirmation within 3 (three) days after the scheduled delivery of Services or Activities, the Services or Activities are deemed to have been completed automatically.
8.2. 8.2. After the process of providing services or activities is completed, You can provide a rating and review of the results of Services or Activities provided by Partners or the treatment of Users to Partners, but the rating and review are not for the Application or Features contained in the Application.
8.3. You may respond to ratings and reviews given by fellow Users or Partners in the Application, by still referring to the provisions of the Applicable Law and the provisions in these Terms and Conditions.
8.4. Ratings and reviews given by you are prohibited to contain any not be immoral; ethnicity, religion, race and intergroup (SARA); as well as violating the Applicable Law in Indonesia.
8.5. You are prohibited to manipulate ratings and reviews by including but not limited to giving gifts or forcing other parties to write good ratings and reviews about You.
8.6. To ensure a good atmosphere in Application, then We with Our own authority may delete ratings or reviews that violate these Terms and Conditions and/ or which in Our opinion are not appropriate to be displayed or violate the norms or the Applicable Laws in Indonesia.
9. Resolution Center
9.1. In Application, We provide a Resolution Center Feature for You to facilitate reports from You in the event of a dispute relating to the Service or Activitie for reasons such as:
- the User has made payment for the order for the Service or Activitie, however, the Partner cannot be contacted;
- discrepancies in Services or Activities with the information listed on the Travel Information Page; or
- other reason related to the transaction of booking services or activities through the application and other matters relating to Services or Activities in accordance with these Terms and Conditions.
9.2. If the things mentioned in Article 9.1 of these Terms and Conditions occur, You can provide a report to Us where We shall act as a facilitator between the User and the Partner.
9.3. Dispute resolution as regulated in this Article is made to facilitate dispute resolution for Partners and Users and create a favorable climate in Applications for You, and is not made to replace dispute resolution procedures as regulated in Applicable Law in Indonesia including but not limited to procedural law.
9.4. In the process of resolving disputes through the Resolution Center, We have the right to request evidence in the form of photographs or supporting documents that We consider important, and You are obliged to provide such evidence in good faith.
9.5. Within 10 (ten) Business Days from the dispute settlement submitted to Us, We shall make a judgment on the dispute based on the evidence We have received, and You may appeal the judgment.
9.6. An appeal against the judgment referred to in Article 9.5 of these Terms and Conditions can be submitted within 3 (three) Business Days after the judgement is issued by providing other evidence that may support Your appeal.
9.7. For the appeal referred to in Article 9.6 of these Terms and Conditions, We shall give a final decision within 5 (five) Business Days and an appeal cannot be appealed against the dispute.
9.8. You are obliged to obey and implement the decision within 10 (ten) Business Days. If You do not accept the decision, then You may submit a legal proceeding for the dispute to the competent authority under the Applicable Law in Indonesia.
9.9. You hereby warrant that You shall cooperate with and assist Us by providing truthful statements to Us and in good faith in any dispute resolution through the Resolution Center to achieve a peaceful dispute resolution.
10. Your Personal Data
11. Term and Limitation of Access Rights
11.1. These Terms and Conditions shall apply for an indefinite term until it is expired for reasons specified in the Terms and Conditions.
11.2. We with Our own authority may at any time temporarily suspend, limit or terminate Your access to Your Application, Features and/ or Account either temporarily or permanently without prior notice from You and without violating the provisions of the Applicable Law, for reasons of:
- violations that You commit to all or part of these Terms and Conditions or the non-fulfillment of Your obligations to Us;
- violation of the law that You do that may harm Us directly or indirectly.
11.3. We shall notify You not later than 2 (two) Business Days after We make temporary discontinuation, restriction or termination of Your access to Your Application, Features and/ or Account.
11.4. Temporary discontinuation, restriction or termination of Your access to Application, Features and/ or Your Account temporarily or permanently does not limit Us to claim damages, report to the authorities, and / or take other actions that We deem necessary to protect EzeeGo's interests.
12. Intellectual Property Rights
12.1. Application, Features, names, trade names, logos, nuances, appearance, text, images, videos, content, programming codes, services and other materials provided by Us ("Material") are protected by intellectual property rights under Applicable Law. All rights, ownership and interest in the Material are Ours and We grant You a non-exclusive, non-merchantable and non-transferable license which can be revoked or withdrawn at Our own discretion. You hereby understand that You will not have the right, ownership or interest in the Material unless otherwise specified by these Terms and Conditions.
12.2. Any usage, duplication, distribution, usage, or creation of derivative works on Material other than those specified in these Terms and Conditions constitutes a violation of Our intellectual property rights so that We may perform available legal remedies under Applicable Law to recover losses caused by such violations.
13.1. You may only access Applications and use Features for Your personal and business use without violating anyone's rights or Applicable Law. When accessing Application and/ or using Features, You are prohibited from:
- intentionally and without right or unlawfully intercepting or extracting transmission of electronic information and / or electronic documents or electronic information and / or electronic documents belonging to other Users, other Partners, or Us;
- intentionally and without rights or against the law in any way alter, add, reduce, transmit, damage, delete, move or hide electronic information and / or electronic documents that are listed on the Application whether private or public;
- intentionally and without right or unlawfully take any action that results in the disruption of access to Application by other Users or Partners;
- intentionally and without right or unlawfully sub-license, produce, sell, procure for use by another party, distribute, provide or acknowledge the ownership of Our Application, Features or other intellectual property rights;
- intentionally and without right or unlawfully manipulating, changing, omitting, destroying part or all of the Application;
- use Application and / or Features to conduct transactions that contain part of frauds or violate the rights of third parties and violate the provisions of Applicable Law;
- use a program or do certain things that can access, search or obtain information that is not Your right from Application;
- interfere with the continuity or damage of the server or network connected to the Application or ignore the standard procedures, rules or laws that apply to the Internet connection;
- trying to access a part of Application that You do not have the right to access;
- carry out acts of plagiarism or publish content or Material that is displayed on Application without permission from Us or related third parties or without mentioning the identity of Us or related third parties as the copyright holder of the content or Material;
- perform or attempt to reverse engineer, decompile, disassemble the programming code or algorithm or structure contained in Application; or
- perform, order, participate, provide assistance or provide opportunities to conduct activities that violate the law, violate these Terms and Conditions, violate the rights of third parties, or have bad intentions while accessing Application.
13.2. We have the right to sue both civil and criminal proceedings for all prohibited acts as referred to in this Article and these Terms and Conditions as a whole.
14. Content and Access to Third Party Content
14.1. In using Application, You are prohibited from uploading or inserting words, comments, images or any content that contains SARA (Ethnic, Religious, Race and Intergroup), discrimination, demeaning or cornering other people, vulgar, threatening, advertising or promoting other sites other than Applications EzeeGo and other content which is prohibited according to these Terms and Conditions, Applicable Laws and values and norms contained in the community.
14.2. You are prohibited from using, uploading, publishing and / or in other words uploading a photo / picture belonging to a third party without the third party's consent into the Application, causing violations of third party rights.
14.3. When You upload or put content into Application, You give Us non-exclusive rights, not limited to territories, on an ongoing, irrevocable, royalty-free basis to exercise any and all copyright, publicity, trademark, database rights and intellectual property rights that You own in the content. Furthermore, if permitted by Applicable Law, You hereby declare not to claim for the economic rights that You own over the copyright of the content against EzeeGo.
14.4. We reserve the right to remove content or material in Application at any time in violation of these Terms and Conditions, the Applicable Laws regulations, and the applicable values and norms.
14.5. Application may load third party content or links to third party sites, which are provided as information to You. We already have the necessary permissions or licenses related to the availability of content or links to third party sites contained in Application.
14.6. We are only responsible for all content that We have. We do not guarantee that any content provided by third parties on Application is qualify, accurate, trustworthy or free from violation of the law.
14.7. We cannot control, support or monitor the contents of third-party sites and will not be responsible for errors or omissions of third parties, and You are responsible for Yourself for Your access to such sites. These Terms and Conditions do not include Your access to these third party sites.
15. Limitation of Liability and Indemnity
15.1. We always try to keep Our Application safe, comfortable, and functioning properly. However, We cannot guarantee that these applications will operate continuously or that access to Our Applications will always be perfect.
15.2. You hereby agree that You use Our Applications at Your own risk, and Applications are given to You on an "as is" and "as available" basis, and cannot be changed, modified or adjusted to Your specific request.
15.3. We refuse to warrant that Application and Features will operate uninterruptedly or that Application and Features will be free from minor defects or errors that do not materially affect performance, or that all Features contained in Application are designed to meet all Your needs.
15.4. Any damage that occurs to Your computer network, cell phone, applications or other devices due to the use of Applications is Your full responsibility, to the extent permitted by Applicable Law.
15.5. To the extent permitted by Applicable Law, We hereby not responsible and You agree not to submit a claim to Us for any consequences, losses and/ or damage arising from but not limited to:
- information or content written by other Partners or Users;
- negligence or error that You made while accessing and/ or using Applications and / or Features including Your negligence in maintaining the security of the Account;
- violation of third party intellectual property rights by You;
- the quality of services or Activities marketed or provided by Partners;
- security system provided by the Partner during the Activity ;
- the attitude or actions of the Partner including their workers or representatives who are not in accordance with Applicable Law or not in accordance with applicable norms ;
- the deliverance or use of Services or Activities that are not carried out in accordance with these Terms and Conditions;
- policies stipulated by the Partner on the Services or Activities provided, including but not limited to discounted programs, bundling purchase packages or other policies;
- cancellation of orders for Services or Activities that are performed in accordance with the provisions in these Terms and Conditions;
- interruptions, bugs, inaccuracies and defects in Applications as long as We have taken reasonable efforts to fix the Applications;
- damage to Your computer, cell phone or electronic device network due to the use of Applications;
- viruses or other dangerous things obtained by accessing Application and/or Features; and
- hacking by a third party to Your account as long as We have carried out reasonable security procedures on the Application and / or Features.
15.6. If there is a dispute arising between You and a Partner or other User arising from the transaction process of purchasing a Service or Activities, You hereby agree to release Us (including Our parent company, directors, employees, and/ or legal representatives) from claims and charges for damage and loss (actual and implied).
15.7. You hereby agree that shall release Us from claims for indemnity and safeguard Us (including the parent company, directors and employees) from any claims or claims, including reasonable legal fees, delivered by third parties arising from violations of these Terms and Conditions by You, improper use of Our Application and / or Your violation of Applicable Law or violation on the rights of third parties which perform by You.
16. Disputes Resolutions
16.1. All disputes arising between You and Us relating to the implementation of these Terms and Conditions will be settled by deliberation and consensus, with a period of 30 (thirty) days after the dispute is informed to Us.
16.2. Before contacting Us directly to negotiate the settlement of a problem or dispute, You agree not to announce, make writings in online or print media related to the matter that may corner EzeeGo.
16.3. If no agreement is reached from deliberation and consensus, then a civil lawsuit can only be filed in the West Jakarta District Court.
16.4. During disputes in the settlement process, You are obliged to continue complying and carrying out the obligations that You must fulfill according to these Terms and Conditions.
17.1. These Terms and Conditions are made, implemented, subject and interpreted based on the provisions of the laws of the Republic of Indonesia and Indonesian that may be translated into other languages. If there is a dispute regarding the definition or interpretation of the matters provided for in these Terms and Conditions, the Indonesian language version shall apply.
17.2. These Terms and Conditions include the terms of access to Applications that apply as a valid agreement between EzeeGo and You. You cannot transfer Your rights and obligations in these Terms and Conditions to any third party.
17.3. We always try to provide the best service for You in accessing Our Applications therefore We have the right to make changes to these Terms and Conditions in order to adjust to the business development and the provisions of the Applicable Law. Changes to these Terms and Conditions shall from time to time be uploaded to Applications so that You can read the changes from these Terms and Conditions. If changes to these Terms and Conditions are Material, We will notify You before the changes take effect. By continuing to access Applications, You declare that You have read, understood and agree to be bound by these amendments to these Terms and Conditions.
17.4. If there are provisions or parts of these Terms and Conditions that are against the law, cannot be applied or become invalid, then such provisions or parts will be deemed removed from these Terms and Conditions and other provisions of these Terms and Conditions will remain in full force.
17.5. These Terms and Conditions may be translated into other languages besides Indonesian provided by Us. It is possible that some parts of these Terms and Conditions have different meanings, intentions, or interpretation when translated into other foreign languages. If there are differences in interpretation between the Indonesian version and the foreign language version, the Indonesian version shall prevail and You are encouraged to refer to the Indonesian version.
18. Contact Us
You can contact Us via e-mail CS@EzeeGo.app or telephone +6281290112680. All correspondence between You and Us can be noted or recorded for Our benefit.